Terms and Conditions

  • Check-in: 2 pm
  • Check-out: 12 noon
  • We understand that sometimes an early check-in or late check-out would make your stay that little bit better. We are usually flexible with times and welcome your requests
  • Self check-in with a Key Safe (instructions emailed upon confirmation)
  • All fire materials for the open fire inside and outdoor firepit will be fully stocked (wood, kindling, matches, firelighters)
  • Outdoor fires are only permitted within the designated firepit (seasonal fire restrictions may apply and you will be notified upon booking)
  • Rimba Retreat is a non-smoking and pet-free environment
  • The property is not suitable for younger family members or pets, although we welcome your enquiries as we may be flexible in certain circumstances
  • The property is rich with native wildlife – please respect the animals by maintaining a peaceful presence and refraining from feeding them
  • All food and drink provided at Rimba Retreat is included in your booking price
  • A security deposit of $500 will be held upon booking. Please note you will be liable for payment for any damaged or missing items

Payment

  • Booking within 60 days of stay – Full payment plus security deposit
  • Booking more than 60 days – 50% payment, balance 60 days before stay

Cancellation / Refund

  • More than 60 days prior to stay – Full refund
  • 60 to 14 days prior to stay – Security deposit plus 50% refund
  • Less than 14 days prior to stay – Nil refund and security deposit returned

We trust you will respect Rimba Retreat as if it were your own, and hope you love the property as much as we do.


Loading...